Privacy Policy

WHO YOU ARE SHARING YOUR INFORMATION WITH

All of the provisions of this Privacy Notice are important, but please pay special attention to the parts that are in bold writing. These parts contain information about provisions that have special consequences for you. These parts are only intended to bring such provisions to your attention, and, where necessary, to explain their fact, nature and effect. Where explanations are given, they may be contained in a box. Such boxed explanations are aids to understanding only and are not provisions themselves. They do not limit the meaning or application of the provisions, and do not apply only to the situations and examples described in the boxes or only to similar situations or examples.

At Grace Jewellers your privacy matters to us. We realise that you have trusted us with your personal information and we plan to respect that trust in the way in which we collect, use and store your personal information. We have created this privacy notice with the aim to keep you informed and empowered. This Privacy Statement outlines our practices when it comes to personal information and it forms part of the terms and conditions for our credit products, lay-bys, and relationships with our customers and service providers.

WHAT THIS NOTICE IS ABOUT
We want you to understand who you are sharing your personal information with, what kind of information we are collecting and how we use the information. In your day to day dealings with Grace Jewellers we obtain information about you. We want you to know exactly what that information is and what we do with it. After all, trust is nothing without transparency.

We need client personal information to create your profile for transactions as well as any potential discounts. Your information is important to us – we could not do what we do without having accurate information about you. We ask for client information to make sure that each client has a unique and identifiable profile.

The Protection of Personal Information Act (POPI) and the General Data Protection Regulation (GDPR) protects you. The POPI and GDPR are aimed at protecting your personal information and prescribes what we must and must not do with it.

This privacy notice is part of our agreement with you.

From time to time we may have to change this notice to accommodate changes in our business or services or changes to the law.

YOUR CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION

By agreeing to this Privacy Notice, you provide us with your express consent and agreement that we may collect, get, receive, record, organise, collate, store, update, change, retrieve, read, process, consult, use and share your personal information in the manner set out in this Privacy Notice.

In the paragraph above you expressly give your permission to us to access and use your personal information in the manner and for the purposes set out in this Privacy Notice. By doing this, you know and accept that you are giving up certain parts of your right to privacy.

If you do not agree with this Privacy Notice, or are concerned about any aspect as it relates to your personal information, please do not continue to use the Website.

WHAT INFORMATION WE COLLECT

When you want to purchase from Grace Jewellers, we would have collected your personal information to make that happen. We require information such as:

  • Your Details and/or Spousal Details:
  • Name, Contact Number and Email Address, Anniversary Date, Birthday, Age Group, Your Address and Country of Residence, Client Population Group, Gender, Ring Size
  • Analytical Data:
    • Details of the resources that you access to visit our website (for example, URL addresses, traffic data etc.
  • Other Data:
    • Any other form of personal information that we may reasonably require to offer any of our products or services to you

We conduct surveys from time to time. We send out surveys from time to time. You can choose to respond or not and you can unsubscribe from receiving them.

We collect information while you use our website. When you visit the https://www.gracejewellers.co.za website we collect standard information about your internet connection and website-usage. We use this information to help us make improvements to our website and online services. Examples of this information include but are not limited to the URL you came from, IP address, domain type, browser type, and any search terms you entered on our website (user information).

We use cookies to optimise your website experience, but you can opt out. We use cookies to identify the computer device with which you connect to our website. We use anonymous cookies to collect data about how you use our Website, so that we can improve and optimise your

Website experience. We use the anonymous DoubleClick cookie and Google Analytics cookie to optimise your web experience and provide relevant advertising on the Google Display Network based on the activity of visitors to our Website. you can refuse the use of certain cookies through your Google personalization settings anytime by visiting g.co/privacytools. You can also manage cookies in your browser.

We don’t collect the information of persons under 18. We do not collect the information of persons under 18 without the consent of their parents or guardians. Any records found or highlighted to be of persons under 18 will be deleted. If you are under the age of 18 you must not provide personal information to us without the consent of your parent or guardian.

Our facilities are monitored by CCTV cameras. Our facilities are monitored by CCTV cameras for public safety, crime prevention and quality control.